All sales are final and we do not offer refunds/exchanges, nor do we allow cancellations or returns. Please keep in mind that our products will have different results for each individual and we do not guarantee a specific outcome for our products. For this reason we will not replace or exchange items. SimmonsBeauty.com reserves the right to refuse any returns at any time.
Please note that there may be delays or lost packages with USPS due to the current climate. We have added an insurance option for you to insurance. the. delivery of your package. If you order over $65 worth of items, we recommend you insure your order.
We will not be providing replacement items or refunds for lost packages due to any of our delivery options so please get your delivery insured with our delivery insurance provider Route. This option is available directly from our shopping cart.